Customer service
Shipping & Returns
1–3 business days
Tracked delivery across Europe via GLS and PostNord.
Free over €65
Standard shipping €4.95 on smaller orders.
30-day guarantee
Satisfaction guarantee for new customers.
Discreet packaging
Neutral box, no identifiable content from the outside.
Delivery times
Orders are processed within one business day. Delivery typically takes 1–3 business days from dispatch. Remote regions and islands may take slightly longer.
Shipping costs
Standard shipping €4.95. Orders over €65 ship free. We work with GLS and PostNord — you will receive a tracking link by email as soon as your package leaves our warehouse.
Returns
EU consumer law gives you 14 days to return unopened products. New customers get an additional 30-day satisfaction guarantee — if you are not happy with the effect after 30 days of use, we refund your money.
How to return
Email hello@canavita.com with your order number and we'll send instructions and a prepaid return label.
